I'm a Senior Product Designer that designs dazzling, inclusive, and memorable experiences using systems thinking and storytelling.
I was born in Rio 🏖️, but I'm currently based in Madrid 🍷 and work at PowerUs. Previously, I worked at Contentful and Talkdesk.
Outside working hours, I like to spin records, read fiction, drink coffee, sourdough baking, and soak with my wife in the mediterrenean.
AI-powered insights that encourage blue-collar workers to take the next step in their job search
During my time at PowerUs, designed an AI-driven feature that helps blue-collar workers understand why they’re a good fit for a job. It uses a LLM to compare workers' profiles with job descriptions to build confidence and drive more applications.
CMS and content editing made easier
Contentful’s Live Preview empowers content teams by enabling them to accurately see their content in context and optimize it in real-time, bringing creations to life as envisioned, for a multitude of experiences.
Contact center made for humans
Talkdesk is the go-to solution when looking for a contact center platform, it’s a leader in Gartner magic quadrant, used now for 1800+ clients across more than 70 different countries with 50000+ active users every day.
Turning Google assistant into a gaming platform
Google and Fanatee invited us to design a conversational version of the trivia game 'Stop!' to be played in speakers and smart displays using Google Assistant.
The road that got me here
Work experience
Senior Product Designer
PowerUs, Remote
2024 – 2025
Senior Product Designer
Contentful, Berlin
2020 – 2023
Product Designer
Talkdesk, Lisbon
2019 – 2020
Toolkit
product design
interaction design
visual design
problem-solving
user research
patterns design
systems thinking
design systems
mapping
Profile
I'm a fast-tempo research-driven designer. As a curious person by nature, I dig deep to understand what users need and blend that with what the business wants.
I help detangling chaotic and complex scenarios with the help of systems thinking and storytelling, involving stakeholders at every step of the process and building trust within the teams I work with.
As I have a graphic design background, I love visual design and I use my skills to build pixel-perfect layouts with attention to detail. And then I collaborate closely with engineers, empowering them to deliver a UI that exceeds user expectations.
Thanks for coming all the way here :)
Honestly, I kind of struggle to keep this page up to date with my latest work, but I'd be happy to share more if you get in touch ☕️
🔗 Linkedin
📮 arthurbfcarvalho@gmail.com